Refund policy
Refund & Return Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
If your return is approved, you will receive a refund to your original payment method minus a small restocking fee.
To request a return, please contact us at bossoch.co@gmail.com
Return Conditions
To be eligible for a return:
- The request must be made within 30 days of delivery
- The item must be unused and in its original condition
- The item must be returned in its original packaging
Items that show signs of use, damage, or missing packaging may not be eligible for a refund.
Non-Returnable Items
- Custom or personalized items
- Sale items
Refunds
Once we receive and inspect your return, we will notify you if your refund has been approved.
If approved, your refund will be issued to your original payment method within 10 business days. Please note that banks or credit card providers may take additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at bossoch.co@gmail.com